Terms and Conditions

Last updated: June 2026

1. Acceptance of Terms

By accessing and using the Sneha Fresh Chicken app, you accept and agree to be bound by the terms and provisions of this agreement.

2. Ordering and Delivery

We strive to deliver fresh products within the specified timeframe. However, delivery times are estimates and may vary due to external factors like weather or traffic conditions.

3. Pricing and Payments

All prices are subject to change without notice. Currently, we operate on a Cash on Delivery (COD) basis for customers, ensuring you pay only when you receive your fresh order.

4. Cancellations and Refunds

You may cancel your order before it is processed by the shop. For quality issues, please contact our support team immediately upon delivery for a resolution.

5. User Responsibilities

You agree to provide accurate and complete information when registering and ordering. You are responsible for maintaining the confidentiality of your account.

6. Modifications to Service

We reserve the right to modify or discontinue, temporarily or permanently, the service with or without notice.

7. Contact Us

If you have any questions about our Terms and Conditions, please reach out via the app's Help & Support.